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Daily Paper FAQ

Terms & conditions

30% discount on Daily Paper:

  • The offer is valid from July 1, 2020.
  • The discount is not redeemable for cash or another product.
  • Not valid in combination with other discounts.
  • Orders placed before July 1, 2020 are not entitled to any discount or compensation.
  • Wish to return or exchange an item? Read more in our return policy.

Daily Paper x Van Gogh Museum collection

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Will I be able to return or exchange an item?

Yes, you are. You can read more about returns & exchanges on this page.

Where will the collection be available?

The collection is available in our offline and online Museum Shop and at the webshop of Daily Paper. In addition there are third-party sales outlets around the world (including Selfridges, Galeries Lafayette and leading department stores in Seoul and Hong Kong) who sell the collection. Next to that Daily Paper has a flagship store in Amsterdam (Bilderdijkstraat).

If I add an item to my shopping basket, is it reserved?

Adding an item to your shopping basket does not reserve it.
The item will be reserved for you at the moment you have confirmed your order and are forwarded to our payment terminal of Buckaroo. We advise you to create an account in advance to speed up the checkout process.

Do you ship worldwide?

We ship worldwide. Due to shipping restrictions we are unable to ship to PO Boxes.

Is the collection only for men?

Although it is a menswear collection, the smaller sizes are suitable for women. Daily Paper decided to design a menswear collection as their signature silhouettes for men were already defined.

How many styles does the collection consist of?

The Daily Paper x Van Gogh Museum collection consists of a total of 21 items, including jackets, trousers and T-shirts.

Do special delivery conditions apply?

Yes, special delivery conditions apply to the Daily Paper x Van Gogh Museum collection:

  • Due to the limited stock available, discount codes and special offers do not apply. Orders placed using a vouchercode will be cancelled and refunded.
  • Van Gogh Museum Shop reserves the right to cancel an order when unauthorized reselling is suspected. We kindly ask you to not order more than one size per item.
  • Van Gogh Museum Shop reserves the right to cancel an order when an item is out of stock. We will do our best to display up-to-date stock levels of all items in our online store. When an item is not available, it will not be visible online. The collection is also available at dailypaper.com, so you can have a look if stock is still available there.
  • Our standard return policy applies, you can read more about returns & exchanges on this page.
  • By ordering an item from the Daily Paper x Van Gogh Museum collection, you fully agree and accept the terms and conditions as noted on this page.

For any further questions, please contact our customerservice.

Can I apply a discount voucher?

Yes, however, on promotional items a special return policy applies. Read more in our return policy.

Why a collaboration with Daily Paper?

The mission of the Van Gogh Museum is to make the life and work of Vincent van Gogh and the art of his time accessible and to reach as many people as possible in order to enrich and inspire them. Diversity and inclusivity are of paramount importance. Building on this mission, the four-year learning pathway Van Gogh Connects explores how the museum can become more relevant to young adults with a bicultural background. The Daily Paper brand and the associated community represents an outstanding opportunity for the museum to reach this target group.

When will my order be shipped?

Orders at Van Gogh Museum Shop will be shipped the next working day.

Contact

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How can I contact your customer service?

Please fill out the contact form on our website, we will reply as soon as possible.

What time can I contact your customer service?

Our customer care team is available Monday to Friday 9:00 AM - 5:30 PM CET.